Reliable MSP and NOC Services
MSP By Entuc
Entuc MSP and NOC services goals are to reduce the Total Cost of Ownership (TCO) of IT department as well as provide a reliable, trusted and flexible managed services. Entuc offers multiple level of managed services that allow our team to manage incidents with our clients or solo based on the agreed SLA/OLA.
Our NOC team are well trained and certified to manage and response to incidents. Entuc NOC operated as:
– 24×7 Monitoring and Alerts
– Advance and effective troubleshooting methodology to reduce impact time
– Escalation and notification
– Standard Operating Procedures (SOPs)
Entuc NSM PLATFORM
Entuc NMS tools are designed to provide a comprehensive and rich set of managed services along with NOC staff that handle all aspects of management, maintenance, and administrative activities. Services includes monitoring, alerting, Move/Add/Change (MAC), problem ownership (troubleshooting, solve, and remediation)
Entuc MSP SOLUTIONS PROVIDE
– 24×7 Monitoring and Alerting of infrastructure performance and health
– Quick detect and response to operation failure and issuesÂ
– Complete Network visibility allowing better strategic decisionÂ
– Single point of contact for all your infrastructure operation issues
– Reduce TCO pay as you go in OPEX model
– Enhance Security awareness for your infrastructure
– Invest your staff more in important projects and tasks
– Monthly, quarterly and on-demand reports of infrastructure performance and health
No matter what your business size, you can rely on Entuc expert team to ensure 24×7 IT operations, and keep your organization securely up and running as you expected.
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Firewall
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