Reliable MSP and NOC Services

MSP By Entuc

Entuc MSP and NOC services goals are to reduce the Total Cost of Ownership (TCO) of IT department as well as provide a reliable, trusted and flexible managed services. Entuc offers multiple level of managed services that allow our team to manage incidents with our clients or solo based on the agreed SLA/OLA.

Our NOC team are well trained and certified to manage and response to incidents. Entuc NOC operated as:

– 24×7 Monitoring and Alerts

– Advance and effective troubleshooting methodology to reduce impact time

– Escalation and notification

– Standard Operating Procedures (SOPs)

Entuc NSM PLATFORM

Entuc NMS tools are designed to provide a comprehensive and rich set of managed services along with NOC staff that handle all aspects of management, maintenance, and administrative activities. Services includes monitoring, alerting, Move/Add/Change (MAC), problem ownership (troubleshooting, solve, and remediation)

Entuc MSP SOLUTIONS PROVIDE

– 24×7 Monitoring and Alerting of infrastructure performance and health

– Quick detect and response to operation failure and issues 

– Complete Network visibility allowing better strategic decision 

– Single point of contact for all your infrastructure operation issues

– Reduce TCO pay as you go in OPEX model

– Enhance Security awareness for your infrastructure

– Invest your staff more in important projects and tasks

– Monthly, quarterly and on-demand reports of infrastructure performance and health

No matter what your business size, you can rely on Entuc expert team to ensure 24×7 IT operations, and keep your organization securely up and running as you expected.

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